Shipping & Policies

ORDER PROCESSING:

All orders are processed within 1 business day. Please note, once your order is placed, the full payment will be processed.

DOMESTIC SHIPPING RATES AND ESTIMATES:

Orders are generally shipped within 1-4 business days after order is placed using UPS® , the fee is based on customer's location. 

Shipping rates: Shipping charges for your order will be calculated and displayed at checkout.

Shipment delays do not qualify for refunds.

If you have any questions or concerns, please don’t hesitate to reach out to our customer service team.

 

 

INTERNATIONAL SHIPPING:

We offer international shipping to the following countries: United Arab Emirates, Austria, Australia, Belgium, Canada, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong SAR, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Netherlands, Norway, New Zealand, Poland, Portugal, Sweden, Singapore

Shipping rates: Shipping charges for your order will be calculated and displayed at checkout.

Shipping options for International orders: USPS First Class Package International, DHL Express, UPS Worldwide Expedited®

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Śeni Moto is not responsible for these charges if they are applied and are your responsibility as the customer.

REFUNDS, RETURNS AND EXCHANGES

RETURNS:

We do not accept returns after delivery.

EXCHANGES:

We understand sometimes the fit isn’t right, so we’re happy to accept exchanges on any garment that falls under these conditions:

  • You must contact us within 7 days of your order delivery date.
  • We do NOT accept exchanges on swimwear.
  • We will only accept an exchange for the same style in a different size, unless it's sold out.
  • We do not cover exchange shipping fees.
  • All items must be in their original unworn condition with all tags and packaging.

We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

REFUNDS:

We do not accept order cancellations or offer refunds. 

If you have any further questions, please don't hesitate to contact us at help@senimoto.com.